Hotel Perfect

Hotel Perfect is a complete hotel management software that enables you to track every detail of every guest’s stay, ensuring that your staff deliver efficient, faultless service.

The software is designed to allow you to maximise every sales opportunity, from initial enquiries through to check-out, and makes reservations, billing, room moves, data capture and check-in and -out quick and simple.

Hotel Perfect also empowers you to plan ahead and move your business forward. A powerful reporting facility provides you with accurate, up-to-date financial information – Hotel Perfect allows you make confident forecasts, plan budgets and marketing activity and organise staffing levels accordingly.

Whether you currently have Hotel Perfect and are looking for a compatible Telephone System, or looking to purchase a complete package for your Hotel, then West Comms can provide the compatible solution in both instances.

Features:
• Extensive customer records management (CRM).
• Corporate & Personal profiles.
• Source of Business for every booking.
• Records additional interests for each customer.
• Full contact & mailing history.
• Postcode Lookup Feature.
• Send enquiry responses & confirmations by email, post or SMS.
• Flexible drag & drop booking chart.
• Ability to save a document with bookings.
• Quote facility.
• Rate & Package Management tool.
• Room makeup markers for zip & link rooms.
• Extensive guest & booking notes.
• Multiple guest accounts for each customer.
• Drag & drop customer bill transfers.
• Easy retrieval of historic reports & guest bills in PDF format.
• Control ability to charge to EPoS from Hotel Perfect.
• Easy to use & informative Arrival & Departure lists by department.
• Integrated maintenance reports.
• Database export facility.
• Full audit log.
• Integrated sales/account ledger.
• Comprehensive deposit controls.
• PCI Compliant.
• Secure log on and user controls.
• Powerful reporting tools.

For more info.